I am annoyed at my PIM’s. They have no concept of linking. I added another contact, who maintains my aunt’s web site. Their is no way to link him to my aunt so that two years when I need to call “that guy that does my aunt’s website” I can just go to my aunt and find him.
Or take todo items, or calendar entries. Last night I wrote up a plan to get something done. Along with it, I have several appointments I need to make, and todo items to do. But thier is no link between the plan document and the todo items referencing it or links to the conversation that sparked the plan.
PIM’s today are a bloody mess. They understand lists of things in folders. That is fundamentally the wrong approach.